Message from Ernie Heffner, President:
Feeling skeptical? Not sure who to turn to?
First, consider our 100% Satisfaction Guarantee: If you are not completely satisfied with any of our professional services or facilities, you will not be charged for that item of service. We take the risk out of selecting a funeral home by providing a written guarantee.
Second, our customers are truly our best referral. From client families, I have personally received more than 1000 written notes of appreciation and accolades about my associates, our facilities and the manner of respect and dignity with which we serve. My associates are regularly compared to other providers and consistently praised for a level of service, compassion and sensitivity that is above and beyond other providers. How we serve families and how we treat people makes all the difference.
If you never had occasion to call on us in your time of need, I can certainly understand if you feel at all skeptical or apprehensive about trusting us. You would have no way of knowing that we consistently receive national recognition as being among the most service oriented, consumer friendly death care providers in the United States.
So, in addition to our 100% Satisfaction Guarantee, please read the sampling of comments that real customers have written to me. You will find these testimonials under the pages marked "Our Locations" and "Our Staff" thus providing you with location specific and staff specific comments to consider. You will find that my staff is referred to with the sincerest of affection and appreciation. That is because they truly are the very best, caring professionals at what they do and they are at your service.